I called to get a quote on having heavy duty shocks installed on the rear wheels of my 1997 ford E150 van, I was told it would be $365.25 and then I brought the vehicle down to have the work done. When I picked the vehicle up I was given a bill for $439.49. I reluctantly paid the bill but expressed my displeasure and was not given a reason for the difference. I am a long time customer and will remain so but I was not happy with this. The work and service was excellent as usual
We are sincerely apologize for this mistake and have since remedied the issue and credited your account for the difference. We greatly appreciate your business and look forward to providing you with all of your automotive needs.
- Gowen's Automotive Repairs