Fairburn Auto Repair

5

Great customer service and returned car within an acceptable time frame. Would highly recommend

1

I’m very upset, because I took my vehicle to this place thinking is was a good shop, but it is the worst. I was supposed get a diagnostic since last Monday. There was no communication from them at all. I had to call them and they never answer. They never call me back to tell me the price on the diagnostic, they kept the car parked outside for two days. And now their charging me $258 for a diagnostic. That’s a slap in the face. Worst place ever!!!!!!

2

Took my van in for a leak and over heating when running a/c. It ran hot when not moving. They replace the water pump and said everything else was fine. The next day it started to run hot again. Not going back they did not fix the issue.

Hi Ty, If you could please contact the office at your earliest convenience- I would very much like to find a way to remedy this issue. I strive to provide all of my customers with top tier service and stand behind all of my technicians’ work. The best number to reach us is 770-964-2455. I look forward to speaking with you! Thank you, Rick Gowen (Shop Owner)

- Gowen's Automotive Repairs
5

Great, reliable service

2

Over charge you and will change prices

5

I had a great experience all around. I took a truck over that I was thinking about purchasing and they gave it a thorough check over. The staff was very helpful and knowledgeable. Pricing was upfront.

5

I was able to call regarding my vehicle and was told to bring my car in an hour. I was quoted a fair price for the work and it was completed in a timely manner. I was extremely pleased with the work and the customer service. I will definitely contact them the next time I need an auto repair service.

5

Excellent service and communication. Reasonable rates for repairs.

5

Called, told them what issues I was having with my car. Got me in the next day with parts on hand. My 2010 has been running like it's brand new. Professional and did everything they said they would do!!!!

5

Good first experience dealing with this shop. They were able to diagnose get my car up and running quickly and the cost was very fair. I will definitely be going back for future preventative maintenance.

Gowen's Automotive Repairs is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Gowen's Automotive Repairs (770) 964-2455 if you have any issues in accessing any area of our website.