I had been looking for a place to settle into where I can take my car when ever needed. I had gone to my previous mechanic for 10 years and I had patronized the one before that for 20 years. I tried scheduling my car with a different automotive shop for an oil change prior to Gowen's and they said, "just come in any time and we'll do it". I tried "stopping in on two different days off from work and they weren't able to get it done. That was weird and frustrating and left me with no confidence or trust in them. Gowen's was really professional and friendly right from the first phone call. They got me into the schedule quickly, they were right on time when I arrived, they were good communicators, and very friendly, helpful, and professional. I'll definitely be going back to them!!