Im very upset i had to file a police report after getting my van back. A few items went missing. Naturally they said they didnt take the items, but that means someone off the streets took them. And all the doors were unlocked when i picked it up and of course they dont have cameras on that side of the building. Then barbara made matters worse. She said i dropped the car off over night when no one was there so they couldnt even find the keys for quite a while. I had my van towed there at 3:45 pm and the keys were handed to a person. Now im SOL because i doubt the police are actually going to find the items.
Hi Nekia, I am very sorry this happened. As you referenced you were indeed given incorrect information. However, we do have signs that say to please not leave valuables your vehicle and that we are not liable if a car is broken into. We do our best to protect our customers' vehicles and have a great success rate in doing so. However, no system is perfect. Thank you, Rick Gowen (Shop Owner)
- Gowen's Automotive Repairs