Brought my Jeep in. They guaranteed my entire car would be in working order by the time I got it back. Charged me over $1000 and less than a week later, my truck now has overheated and broken down on the highway. They say it’s not their fault and didn’t even offer to check to see if they made a mistake. Will be making a legal claim.
Your concerns were brought to my attention by my staff earlier today. Since learning of what happened we have attempted to contact you to have us check your vehicle. The service your Jeep was in for was related to replacing the fuel pump. Your Jeep overheating would be unrelated to us replacing your fuel pump. We overcourse guarantee that work, bit can never promise something else would not stop working properly. We do not want any customer to feel dissatisfied. Please contact us back from our earlier phone call so that we can help you with the hose that may have busted causing the overheating. Thank you, Rick Gowen (Shop Owner)
- Gowen's Automotive Repairs