Fairburn Auto Repair

The customer service was good, but I left feeling like I didn’t get a clear answer about the issue I brought my vehicle in for. The diagnostic mainly confirmed issues I was already aware of, but I was told that the shaking/rattling would need to be evaluated further after those repairs. I appreciate the staff’s professionalism, but I would have liked a more thorough explanation of the underlying issue.

Needed a wheel alignment on a 1999 MB E320. Referred by another shop that stated specialty tools needed for this type vehicle. After explaining the situation, the shop mechanic (MB Specialist) removed a car on a lift, backed it out of the bay and bought my car in. Twenty minutes later my car is ready… no special tools needed; no waiting; respectful and trustworthy shop. I am very impressed and satisfied with the service- new customer; highly recommended.

Great service all the way around,great people.....I WILL BE DOING FUTURE BUSINESS WITH THEM!!!!!

Confident in their ability to do good work.

Magnificent work.

I had a great experience at Gowen Automotive. My A/C was blowing hot air and they got it fixed fast. They also caught that I was overdue for an oil change, called me first, and took care of it while the car was already there. Super helpful, honest, and reasonably priced. I appreciate the attention to detail and solid customer service.

I had a great experience at Gowen Automotive. My A/C was blowing hot air and they got it fixed fast. They also caught that I was overdue for an oil change, called me first, and took care of it while the car was already there. Super helpful, honest, and reasonably priced. I appreciate the attention to detail and solid customer service.