Fairburn Auto Repair

1

5

Really nice people, and the atmosphere was very pleasant, good job on my vehicle...

5

I booked a Pre Purchase Inspection on a potential buy. The inspection was thorough and the technician spent time explaining to me all the quirks and service issues for the truck. The vehicle needed more work than expected and the seller was unwilling to negotiate. The Inspection saved me several thousands of potential dollars in repairs had I followed through without the inspection. Thank you for your service and thoroughness in the inspection. I will definitely use you again and for any service needed on the potential buy since I am an out of state buyer.

5

Always a very busy shop but they do their very best to squeeze me in as fast as possible. Very pleased with their honest evaluation of what my car needs and steps I should take next.

5

Gowen did a great job on my car. Fixed the brakes and an oil change. I will take my car to Gowen again.

5

5

Once again,I express my sincere appreciation for your professional assistance you offered me.Keeping my car after repairs in my absence to attend to a family emergency in Africa.You excedingly went beyond business to show care and love for your customers. Stay Blessed and wishing you all the best in your endeavours 👍😊

5

Great job ! On time and professional. Technician communicated well and gave me options. Will definitely use them in the future.

5

1

Sorry i walked in to the shop first talked to a little lady in the front about what i needed. Give the name of the truck size of engine, she say she need the vin an something else so i said ok ill get back with you (thats when i called later the same day an gave the same information) Call to see what it will cost to fix my truck. All my information was give the lady about the truck an she say she will call me back to let me know the cost.. NEVER GOT A CALL BACK.. I call them back and she said she have not call for the parts yet.. ( it was 5 hours in between time of me calling the 1st time to the call back) THANKS FOR TRYING TO REACH OUT TO MAKE THINGS RIGHT.. IT WAS 2 1/2 TO 3 WEEKS AGO, TRUCK IS RIGHT NOW.. THEY HAVE DONE WORK FOR ME IN THE PAST AND I WAS HAPPY WITH THE JOBS. DIDN'T HAVE ANY ISSUES LIKE THIS.. IN FACT THEY WAS VERY NICE AN HELPFUL THAT IS WHY I WENT THERE FIRST.. THANKS AGAIN..

Hello, I do not see a record where you called into my shop for a quote. Will you please call and ask for me directly in order for me resolve this issue for you. Shop number is 770-964-2455. Thank you, Rick Gowen (Shop Owner)

- Gowen's Automotive Repairs
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